We’re Already Well Into the Year. How Are Your Numbers Looking?
January is when everyone talks about goals.
March is when reality sets in.
You may have set a revenue target at the start of the year. But have you looked at your profit?
Revenue feels exciting. It sounds impressive. It’s easy to track.
Profit is quieter. But it’s what allows you to:
If you don’t know what your expenses need to look like to hit your profit target, you’re planning blind.
Do You Actually Know What Your Clinic Needs to Produce?
Many clinic owners come to me asking:
But they haven’t run the core numbers yet.
Before you talk incentives, you need to know:
If your team hit their targets tomorrow, would your clinic actually be profitable?
If you’re unsure, that’s your starting point.
Commission, Incentives, or Profit Share?
Language shapes mindset.
I recently heard someone say they prefer the term profit share instead of commission or incentives.
Why?
Because it reframes the conversation.
Profit share reminds the team that:
Similarly, some clinics talk about team productivity instead of KPIs. It feels collaborative rather than corporate.
The words you use influence how your team engages with targets.
How Do You Know If You Can Afford Incentives?
Here’s the exercise most clinic owners skip.
Step 1: Calculate Maximum Capacity
Look at:
If your team operated at target productivity, what revenue would you generate?
Step 2: Apply Healthy Cost Percentages
A common clinic structure might look like:
That leaves approximately 5 to 10 percent profit.
Margins in healthcare are often tighter than people realise.
Step 3: Stress Test the Incentive Plan
If everyone hit their targets and qualified for incentives:
If profit disappears once incentives are paid, the structure doesn’t work.
Is Your Clinic Underutilised or Underpriced?
If the numbers don’t stack up, ask:
For example:
If rent should sit around 10 percent of revenue, can you achieve that based on your current team capacity?
If admin wages are sitting at 15 percent and your target is 10 percent, is that intentional? Are you running a higher-support model? That’s fine. It just needs to be built into pricing and targets.
The goal isn’t to copy someone else’s percentages.
The goal is to make the numbers work for your model.
How Transparent Should You Be With Your Team?
You don’t have to share dollar figures.
You can speak in percentages.
For example:
When clinicians understand the structure, productivity makes sense.
Without context, targets can feel arbitrary.
Why Copying Another Clinic’s System Rarely Works
It’s tempting to replicate what another clinic is doing.
They introduced profit share.
They moved to commission.
They set aggressive productivity targets.
But you don’t know:
Your clinic model, pricing, support structure, and team dynamic are unique.
Your system needs to reflect that.
Not a Numbers Person? That’s Normal.
Most allied health business owners didn’t start their clinic because they love spreadsheets.
But avoiding the numbers doesn’t make them less important.
If you don’t know:
Then incentive decisions are guesswork.
Mid-Year Is Closer Than You Think
We’re already well into the year.
If you set revenue targets in January but haven’t looked at your profit structure, now is the time.
You still have months to influence:
But the window to shape this financial year’s outcome is shrinking.
The clinic owners who feel calm at EOFY are the ones who reviewed their numbers in March, not June.
Revenue goals are exciting.
Profit goals are strategic.
Before you introduce profit share or tweak incentives, make sure the business behind it works.
Ready to Build a Plan That Actually Works?
If you’re unsure whether your clinic can afford the incentive structure you’re considering, let’s work it out properly.
We’ll:
Whether the issue is retention, marketing flow, admin efficiency, or clinician confidence, the numbers will tell us where to focus.
Book a call and let’s build a plan that works for your clinic, not someone else’s template.
Your outsouced HR Manager who feels like part of your team - I offer straight forward advice, with a strategic focus based on a specific understanding of the types of challenges you face in private allied health practices.
Since starting HR for Health Leaders in 2019 I’ve spoken to hundreds of business owners, appeared on podcasts & presented to groups of business owners through partnerships with Health Leader Co, The Clinic Project, Supercharge My Practice and the Massage & Myotherapy Association. I’ve honed in on the common themes & designed a specific set of services to perfectly fit my clients!
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