You’ve put in the hard yards developing the skills to run a business, building your client base & serving them well but you don’t get paid when you don’t work, you don’t want to get burnt out & need staff to have a greater impact!
Succinct and to the point – this isn’t an ‘online course’ that you need to invest hours into. These are the topics I get asked time and time again, all packaged into a 60 minute Masterclass to equip you with the essentials you need to know when hiring
You are fully booked and are wanting to serve more clients and scale your income
You have no idea how to sell an hourly rate to a therapist when they expect a ‘higher’ per treatment rate?
You want to balance paying your staff fairly with having a profitable business
You don't know what pay rates apply and when different penalty & overtime rates are required to be paid
You need to structure shifts efficiently to make use of treatment rooms & maximize clients
You want to know if you can ask therapists to do other work when they aren't treating clients
You need help navigating the umpteen pages of the Health Professionals & Support Services Award
Determining pay rates and when overtime & penalties apply
Practicalities around structuring shifts including treatment times & breaks
Options around commissions, bonus structures and maintaining profitability
Tax, superannuation, workers compensation & reporting obligations
How to "sell” employment to a contractor who thinks they should get paid "more"
When to hire casuals or permanent employees and how to make the switch
What tasks you can ask therapists to complete when not treating clients
only $99 inc. GST
Q: How soon will I be given access to watch the Masterclass?
You'll be instantly receive an email link to watch the Masterclass.
Q: What happens if things change?
In the Masterclass I provide some example wages and costings. The Award rates increase every year in July so I update my pay rate guides and send out an email update to all of my clients.
Q: Can I just book a 1:1 call instead of watching the Masterclass?
I have very limited availability for 1:1 calls and try to keep them available for complicated issues that clients need help with. This Masterclass answers almost all questions for almost every client.
Q: What if I do still have questions after the Masterclass?
I recommend you buy a 15 minute Q&A block - this saves us finding a time in our diaries that matches up and enables you to send me your questions, and me the answers, via voice messages (which you can keep).
Q: Can I send you questions via email?
Absolutely! If its a quick question or relates to pay rates for a new therapist and you are buying a New Starter Pack, which includes an Employment Contract, I will generally respond free of charge. If it requires more consideration to respond, I'll advise you if there will be a charge for the advice or if you need to book a 1:1 call.
Q: I'm not sure if my employee/s are covered by the Health Award, should I watch the Masterclass?
In short - no, as the Masterclass is specifically tailored to the rates and penalties that apply to that Award. Please click here to see if I can help you and how we can work together.
I’m a WA System Employer, should I watch the Masterclass?
No, the Masterclass is specifically tailored to the rates and penalties that apply to the Health Professionals and Support Services Award and the Fair Work Act – which doesn’t apply to you. Please book in a 1:1 Consult.
Watch the Masterclass NOW
I don’t just talk to you about boring HR stuff that you can read online… I offer straight forward advice in language you can understand, with a strategic focus based on a specific understanding of the types of challenges you face in private allied health practices – regardless of whether you are a Remedial Massage Therapist, Physiotherapist, Chiropractor, Osteopath, Naturopath, Dietician or other Complimentary Allied Health Professional.
On top of my experience with all things related to running a small business in this industry; I also have 13 years’ experience in HR, a Bachelor of Business majoring in Human Resource Management & a Graduate Certificate in Industrial Relations.
Janelle Stanford Roma Therapeutics
Norelle was professional & up-to date with latest issues, gave me clarity on some things I knew a bit about but wasn’t 100% sure on & importantly all the things I had no idea on, to assist me with doing the right thing for my employees & my business. Providing me with documentation was a huge bonus.
"My session with Norelle was so beneficial!"
PETER Grant
Cairns performance massage
Book a session with her and have a good chat. She is AWESOME at explaining everything! Best money I ever spent when it came to the HR side of my business.
"Norelle has been a game changer AND a life saver for me &
my business!!"
Lisa Elwell
Body Balance Health & Wellness
She is easy to talk to and certainly understands the health industry. If you are looking for some help on HR in the health industry Norelle is your lady - I can't recommend her highly enough. Thanks for all your help!
"Norelle is very knowledgeable &
super friendly!"
LISA ELWELL
BODY BALANCE HEALTH & WELLNESS
She is easy to talk to and certainly understands the health industry. If you are looking for some help on HR in the health industry Norelle is your lady - I can't recommend her highly enough. Thanks Norelle for all your help!
"Norelle is very knowledgeable &
super friendly!"
Janelle Stanford
Roma Therapeutics
Norelle was professional & up-to date with latest issues, gave me clarity on some things I knew a bit about but wasn’t 100% sure on & importantly all the things I had no idea on, to assist me with doing the right thing for my employees & my business. Providing me with documentation was a huge bonus!
"My session with Norelle was so beneficial!"
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